AZIZ PRATIWI, Nurul; RATIH HURRIYATI; PUSPO DEWI DIRGANTARI. The Role of Customer Satisfaction in Linking Service Quality and Customer Loyalty in E-Logistics Management in West Java. Journal of Indonesian Management, [S. l.], v. 5, n. 4, p. 16, 2025. DOI: 10.53697/jim.v5i4.3545. Disponível em: https://penerbitadm.pubmedia.id/index.php/JIM/article/view/3545. Acesso em: 23 jun. 2026.