ARIFIN, Miftah Syamsul; PAUZY, Depy Muhamad; RAKHMAT, Cece. The Effect Of Service Quality And Customer Experience On Satisfaction And Their Impact On Customer Loyalty (Survey customers of Shafira Tour & Travel Tasikmalaya). Journal of Indonesian Management, [S. l.], v. 2, n. 3, p. 867–876, 2022. DOI: 10.53697/jim.v2i3.941. Disponível em: https://penerbitadm.pubmedia.id/index.php/JIM/article/view/941. Acesso em: 27 apr. 2025.