ROBIANTO, Diki; KANEDI , Indra; ZULFIANDRY, Ricky. Operational Customer Relationship Management (Crm) Application To Improve Customer Satisfaction Web-Based Customer Satisfaction. Jurnal Komputer, Informasi dan Teknologi, [S. l.], v. 4, n. 1, 2024. DOI: 10.53697/jkomitek.v4i1.1777. Disponível em: https://penerbitadm.pubmedia.id/index.php/KOMITEK/article/view/1777. Acesso em: 9 may. 2025.