DARMANTO, Robin; KALSUM , Toibah Umi; ARLIANDO , Yode. Application of the Community Satisfaction Survey (SKM) to the Services of the Bengkulu Province General Bureau, Public Relations and Protocol Using the Servqual Method. Jurnal Komputer, Informasi dan Teknologi, [S. l.], v. 1, n. 2, p. 347–352, 2021. DOI: 10.53697/jkomitek.v1i2.296. Disponível em: https://penerbitadm.pubmedia.id/index.php/KOMITEK/article/view/296. Acesso em: 9 may. 2025.