TOYIB, R.; RESWAN, Y. .; PAHRIZAL, P.; SAHPUTRY, F. A. . Design of Customer Satisfaction E-Questionnaire and Chatbot System at PT. PLN (Persero) Bengkulu City Website Based. Jurnal Komputer, Informasi dan Teknologi, [S. l.], v. 2, n. 2, p. 413–422, 2022. DOI: 10.53697/jkomitek.v2i2.882. Disponível em: https://penerbitadm.pubmedia.id/index.php/KOMITEK/article/view/882. Acesso em: 17 may. 2024.