TIARANI, Diana; OCTAVIANI , Vethy; INDRIA, Indria. Service Responsiveness Of PT. Pelabuhan Indonesia II (PERSERO) Bengkulu Branch In Responding Container Service User Complaints. Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora, [S. l.], v. 3, n. 1, p. 69–76, 2023. DOI: 10.53697/iso.v3i1.1151. Disponível em: https://penerbitadm.pubmedia.id/index.php/iso/article/view/1151. Acesso em: 27 apr. 2025.