The Effect Of Organizational Citizenship Behavior (OCB) And Organizational Commitment On Employee Performance Of  PT. Bukit Angkasa Makmur Central Bengkulu

Sherli Carolin; Khairul   Bahrun

doi:10.53697/emak.v5i2.1619

Authors

Sherli Carolin Universitas Muhammadiyah Bengkulu
Khairul Bahrun Universitas Muhammadiyah Bengkulu

DOI:

https://doi.org/10.53697/emak.v5i2.1619

Keywords:

Performance, OCB, Organizational Commitment

Abstract

The title of this study is the effect of organizational citizenship behavior (OCB) and organizational commitment on the performance of employees of PT. Bukit Angkasa Makmur Central Bengkulu. This research is based on the importance of employee performance in an organization. Employee performance is influenced by several factors, including organizational citizenship behavior and organizational commitment. This study aims to analyze the effect of organizational citizenship behavior and organizational commitment on the performance of employees of PT. Bukit Angkasa Makmur Bengkulu.This type of research is quantitative research with a descriptive approach. The population of this study were all employees of PT. Bukit Angkasa Makmur Bengkulu. The number of research samples was 175 people. Data collection was carried out using a questionnaire. Data analysis techniques using multiple linear regression analysis techniques.The results of data analysis obtained multiple linear regression equations as follows: Y = 1.083 + 0.513 X1 + 0.696 X2. The results of the analysis show that organizational citizenship behavior has a positive and significant effect on employee performance (t_count = 7.239 and Sig. = 0.000) and organizational commitment has a positive and significant effect on employee performance (t_count = 6.808 and Sig. = 0.000). Simultaneously organizational citizenship behavior and organizational commitment to employee performance (F_hitung = 175,649 and Sig. = 0.000).It is recommended to the management of PT. Bukit Angkasa Makmur Bengkulu to be able to improve employee performance by increasing organizational citizenship behavior and employee organizational commitment.

Downloads

Download data is not yet available.

References

Allen, N.J., & Meyer, J.P. (2011). Commitment in the Workplace (Theory Research and Application). London: Sage Publications.

Arikunto, S. (2018). Prosedur Penelitian Suatu Pendekatan Praktik. Jakarta : Rineka Cipta.

Asiedu, M., Jacob, O.S., & Daniel. A. (2014). Organisational Commitment And Citizenship Behaviour: Tools To Improve Employee Performance; An Internal Marketing Approach. European Scientific Journal, 10(4), pp: 1857 – 788.

Cooper, D.R., & Schindler, P.S. (2006). Metode Riset Bisnis. Jakarta: PT Media Global Edukasi.

Darmawan, A., Bagis, F., Handani, A.T., & Rahmawati, D.V. (2021). Pengaruh Efikasi Diri, Karakteristik Pekerjaan Dan Perilaku Kewargaan Organisasi Terhadap Kinerja Karyawan: Studi Pada Karyawan Java Heritage Hotel Purwokerto. Derivatif: Jurnal Manajemen, 15(2), 342-353.

Ghozali, I. (2018). Aplikasi Multivariate Dengan Program SPSS. Semarang : Badan Penerbit Diponogoro.

Gibson, M. (2017). Manajemen Sumber Daya Manusia. Cetakan Ke Dua. Jakarta: Erlangga.

Hadi, M.S. (2015). Metodologi Riset. Yogyakarta: Pustaka Pelajar.

Handoko, T. H. (2017). Mengukur Kepuasan Kerja. Jakarta:Erlangga.

Harbani, P. (2013). Teori Administrasi Publik. Bandung: Alfabeta.

Hasibuan, M. (2019). Manajemen Sumber Daya Manusia. Jakarta: PT Bumi Aksara.

Kreitner & Kinicki. (2019). Perilaku Organisasi. Jakarta : Salemba Empat.

Luthans, F. (2015). Perilaku Organisasi. Edisi 10. Yogyakarta : Andi.

Mahmudi. (2015). Manajemen Kinerja Sektor Publik. Edisi Kedua. Yogyakarta UPP STIM YKPN.

Mangkunegara, A.P. (2018). Manajemen Sumber Daya Manusia Perusahaan. Bandung: PT. Remaja Rosdakarya.

Markoczy, L & Xin, K. (2012). The Virtues of Omis- sion in Organizational Citizenship Behavior. http://www.goldmark.org. Diunduh tanggal 01 Nopember 2023.

Mathis, R.L., & Jackson, J.H. (2016). Manajemen Sumber Daya Manusia. Jakarta: Salemba Empat.

Nurfitriani. (2022). Pengaruh Komitmen Organisasi Terhadap Kinerja Karyawan Asuransi Bumiputera Makassar. AMSIR Management Journal, 3(1), 52-59.

Oguz, E. (2010). Te Relationship Between Te Leadership Styles of Te School Administrators and Te Organizational Citizenship Behaviors of Teachers. Procedia Social and Behavioral Sciences. 9: 1188-1193.

Organ, D.W., Podsakoff, P.M., & MacKenzie, S.B. (2016). Organizational Citizenship Behavior. Its Nature, Antecendents, And Consequences. California: Sage Publications, Inc.

Prawirosentono, S. (2014). Manajemen Sumber Daya Manusia: Kebijakan Kinerja Karyawan. Yogyakarta : BPFE.

Rivai, V. (2014). Manajemen Sumber Daya Manusia untuk Perusahaan. Edisi Ke Enam. Jakarta: PT. Raja Grafindo Persada.

Rizal, M., Alam, H.V., & Asi, L.L. (2023). Pengaruh Komitmen Organisasi Terhadap Kinerja Pegawai Pada Dinas Pendidikan Kota Gorontalo. Jurnal Ilmiah Manajemen Dan Bisnis, 5(3), 1126-1140.

Robbins, S.P., & Judge, T.A. (2015). Perilaku Organisasi. Jakarta: Salemba Empat.

Sandhika, D., & Sobandi. (2018). Perilaku Kewargaan Organisasi (Organizational Citizenship Behavior) Sebagai Faktor Yang Mempengaruhi Kinerja Pegawai. Jurnal Manajerial, 3(5), 175-183.

Siagian, S.P. (2018). Manajemen Sumber Daya Manusia. Jakarta: PT Bumi Aksara.

Simamora, H. (2016). Manajemen Sumber Daya Manusia. Jakarta: Gramedia.

Sitio, V.S.S. (2021). Pengaruh Komitmen Organisasi Dan Budaya Organisasi Terhadap Kinerja Karyawan Dengan Organizational Citizenship Behavior Sebagai Variabel Intervening Pada PT . Emerio Indonesia. Jurnal Ilmiah M-Progress, 11(1), 22-37.

Soekidjan, S. (2014). Komitmen Organisasi Sudahkah Menjadi Bagian Dari Kita. Jakarta: Rineka Cipta.

Sugiyono. (2019). Metode Penelitian Pendidikan Pendekatan Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.

Sunyoto, D., Saksono, Y., Nurwiyanta., & Lubis, K. (2023). Peran Perilaku Kewarganegaraan Organisasi-Individu (OCB-I) Pada Kinerja Karyawan Dan Niat Untuk Keluar Dengan Keterikatakan Karyawan Sebagai Variabel Mediasi (Studi Kasus Di Esthy Cake & Bakery Yogyakarta). Jurnal Ilmiah Global Education, 4(1), 384-396.

Sutrisno, E. (2019). Manajemen Sumber Daya Manusia. Edisi Pertama. Cetakan Pertama. Jakarta : Penerbit Kencana.

Wahyudi, B. (2010). Manajemen Sumber Daya Manusia. Bandung: Sulita.

Wibowo. (2017). Manajemen Kinerja. Jakarta: PT. Raja Grafindo Parsada.