Pengaruh Perilaku Karyawan terhadap Kinerja Karyawan: Peran Kepuasan Kerja sebagai Variabel Mediasi

Authors

  • Sapta Rini Widyawati Universitas Mahasaraswati Denpasar

DOI:

https://doi.org/10.53697/emak.v7i1.3427

Keywords:

Perilaku Karyawan, Kepuasan Kerja, Kinerja Karyawan, SEM, Psikologi SDM

Abstract

Penelitian ini bertujuan menganalisis pengaruh perilaku karyawan terhadap kinerja karyawan dengan memasukkan kepuasan kerja sebagai variabel mediasi. Penelitian menggunakan pendekatan kuantitatif melalui survei terhadap 327 karyawan dari sektor manufaktur dan jasa. Analisis data dilakukan menggunakan Structural Equation Modeling (SEM) dengan bantuan software AMOS, yang meliputi uji validitas, reliabilitas, goodness of fit, serta pengujian langsung dan tidak langsung. Hasil penelitian menunjukkan bahwa perilaku karyawan berpengaruh positif signifikan terhadap kepuasan kerja dan kinerja karyawan. Kepuasan kerja memediasi secara parsial hubungan antara perilaku kerja dan kinerja. Uji bootstrapping lebih lanjut menunjukkan bahwa mediasi kepuasan kerja bersifat parsial. Penelitian ini memberikan kontribusi teoretis dengan mengintegrasikan perilaku karyawan, dan kepuasan kerja dalam menjelaskan kinerja karyawan. Secara praktis, hasil penelitian menegaskan pentingnya organisasi membangun lingkungan kerja yang mendukung kesejahteraan psikologis, mendorong perilaku kerja positif, dan menciptakan pengalaman kerja yang memuaskan guna meningkatkan kinerja karyawan secara berkelanjutan.

Downloads

Download data is not yet available.

References

Avey, J. B., Reichard, R. J., Luthans, F., & Mhatre, K. H. (2011). A meta-analysis of the impact of positive psychological capital on employee attitudes, behaviors, and performance. Human Resource Development Quarterly, 22(2), 127–152.

Blau, P. M. (1964). Exchange and power in social life. Wiley.

Borman, W. C., & Motowidlo, S. J. (1993). Expanding the criterion domain to include elements of contextual performance. In N. Schmitt & W. C. Borman (Eds.), Personnel selection in organizations (pp. 71–98). Jossey-Bass.

Carr, J. Z., Schmidt, A. M., Ford, J. K., & DeShon, R. P. (2003). Climate perceptions matter: A meta-analytic path analysis relating molar climate, cognitive and affective states, and individual-level work outcomes. Journal of Applied Psychology, 88(4), 605–619.

Chen, G., Kirkman, B. L., Kanfer, R., & Allen, D. (2007). A multilevel study of leadership, empowerment, and performance in teams. Journal of Applied Psychology, 92(2), 331–346.

Eisenberger, R., Armeli, S., Rexwinkel, B., Lynch, P. D., & Rhoades, L. (2001). Reciprocation of perceived organizational support. Journal of Applied Psychology, 86(1), 42–51.

Hidayat, R. (2021). Pengaruh kepuasan kerja terhadap kinerja karyawan: Studi pada sektor jasa. Jurnal Ilmu Administrasi Bisnis, 9(1), 45–57.

Ilies, R., Fulmer, I. S., Spitzmuller, M., & Johnson, M. D. (2009). Personality and citizenship behavior: The mediating role of job satisfaction. Journal of Applied Psychology, 94(4), 945–959.

Jain, A. K., & Cooper, C. L. (2012). Stress and well-being at work: A century of empirical trends reflecting theoretical contributions. Journal of Organizational Behavior, 33(2), 163–187.

Judge, T. A., Thoresen, C. J., Bono, J. E., & Patton, G. K. (2001). The job satisfaction–job performance relationship: A qualitative and quantitative review. Psychological Bulletin, 127(3), 376–407.

LePine, J. A., Erez, A., & Johnson, D. E. (2002). The nature and dimensionality of organizational citizenship behavior: A critical review and meta-analysis. Journal of Applied Psychology, 87(1), 52–65.

Luthans, F., Avolio, B. J., Avey, J. B., & Norman, S. (2007). Positive psychological capital: Measurement and relationship with performance and satisfaction. Personnel Psychology, 60(3), 541–572.

Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington Books.

Organ, D. W., & Ryan, K. (1995). A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior. Personnel Psychology, 48(4), 775–802.

Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature. Journal of Management, 26(3), 513–563.

Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698–714.

Somech, A., & Ron, I. (2007). Promoting organizational citizenship behavior in schools: The impact of individual and organizational characteristics. Educational Administration Quarterly, 43(1), 38–66.

Sutanto, E. M., & Tania, M. H. (2018). Pengaruh kepuasan kerja dan komitmen organisasi terhadap kinerja karyawan. Jurnal Manajemen dan Kewirausahaan, 20(2), 99–108.

Turnipseed, D. L., & Rassuli, A. (2005). Performance perceptions of organizational citizenship behaviours at work: A bi-level study among managers and employees. British Journal of Management, 16(3), 231–244.

Wibowo. (2016). Perilaku dalam organisasi. Rajagrafindo.

Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17(3), 601–617.

Yousef, D. A. (2017). Organizational commitment, job satisfaction and attitudes toward organizational change in a non-western context. Journal of Organizational Change Management, 30(2), 282–297.

Ziegler, R., Hagen, B., & Diehl, M. (2012). Relationship between job satisfaction and job performance: Job ambivalence as a moderator. Journal of Applied Social Psychology, 42(8), 2019–2040.

Downloads

Published

2025-12-18

How to Cite

Sapta Rini Widyawati. (2025). Pengaruh Perilaku Karyawan terhadap Kinerja Karyawan: Peran Kepuasan Kerja sebagai Variabel Mediasi. Jurnal Ekonomi, Manajemen, Akuntansi Dan Keuangan, 7(1), 15. https://doi.org/10.53697/emak.v7i1.3427

Issue

Section

Articles

Similar Articles

<< < 10 11 12 13 14 15 16 17 18 19 > >> 

You may also start an advanced similarity search for this article.