THE INFLUENCE OF PRICES ON CUSTOMER SATISFACTION ON DELIVERY SERVICES IN PT. SAP EXPRESS BENGKULU BRANCH

Authors

  • Indra Gunawan Department of Management, Faculty of Economic, Universitas Dehasen Bengkulu
  • Neri Susanti Department of Management, Faculty of Economic, Universitas Dehasen Bengkulu
  • Eska Prima Monique Department of Management, Faculty of Economic, Universitas Dehasen Bengkulu

Keywords:

Price, Customer Satisfaction

Abstract

This study aims to determine the effect of price on customer satisfaction in freight forwarding services at PT. SAP Express Bengkulu Branch. The results showed that there was an effect of price on customer satisfaction at delivery services at PT. SAP Express Bengkulu Branch

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Published

2020-10-28

How to Cite

Indra Gunawan, Neri Susanti, & Eska Prima Monique. (2020). THE INFLUENCE OF PRICES ON CUSTOMER SATISFACTION ON DELIVERY SERVICES IN PT. SAP EXPRESS BENGKULU BRANCH. Jurnal Ekonomi, Manajemen, Akuntansi Dan Keuangan, 1(4), 220–227. Retrieved from https://penerbitadm.pubmedia.id/index.php/jurnalemak/article/view/38

Issue

Vol. 1 No. 4 (2020): OKTOBER

Section

Articles