TAMBUNAN RYDARTO, Dennis; ASTUTY , Kamelia; MULYONO , Andi; HARWINI , Dewi; UTAMA, Indra. Factors of Service Quality in Customer Trust and Customer Loyalty of Bank Mandiri Panorama-Bengkel City Branch. Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan, [S. l.], v. 4, n. 1, p. 125 – 138, 2023. DOI: 10.53697/emak.v4i1.1121. Disponível em: https://penerbitadm.pubmedia.id/index.php/jurnalemak/article/view/1121. Acesso em: 7 jun. 2025.