HANDAYANI, M.; KUSUMA, M. . The Effect of Service Quality and Customers’ Relationship Management on Customers’ Loyalty at Bank BSI KC Bengkulu S. Parman 2. Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan, [S. l.], v. 2, n. 4, p. 488–499, 2021. DOI: 10.53697/emak.v2i4.231. Disponível em: https://penerbitadm.pubmedia.id/index.php/jurnalemak/article/view/231. Acesso em: 18 may. 2024.