Rahmadhani, S. and Syarvina, W. . (2022) “The Effect of Quality of Service on Customer Satisfaction in PT. PLN (PERSERO) Region Unit North Sumatra”, Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan, 3(2), pp. 609–612. doi: 10.53697/emak.v3i2.513.