Pahlevi, Afif Fakhri, et al. “The Influence Of Service Quality And Customer Satisfaction Towards Customer Loyalty At Bank Mega Syariah Bengkulu”. Jurnal Ekonomi, Manajemen, Akuntansi Dan Keuangan, vol. 2, no. 4, Oct. 2021, pp. 315-22, doi:10.53697/emak.v2i4.173.