Viqi Al Candra, et al. “The Influence of Service Quality and Brand Image on Priority Customer Satisfaction at Bank Bengkulu Head Office”. Jurnal Ekonomi, Manajemen, Akuntansi Dan Keuangan, vol. 1, no. 3, July 2020, pp. 135-50, https://penerbitadm.pubmedia.id/index.php/jurnalemak/article/view/28.