Mengoptimalkan Integrasi dan Kinerja: Tinjauan Sistematis terhadap Manajemen Sumber Daya Manusia Inklusif bagi Penyandang Disabilitas
DOI:
https://doi.org/10.53697/emak.v7i2.3234Keywords:
Manajemen Sumber Daya Manusia Inklusif, Penyandang Disabilitas, Akomodasi yang Layak, Hambatan Sikap, Stagnasi KarierAbstract
Penelitian ini bertujuan untuk mengkaji secara sistematis dan mengevaluasi praktik Human Resource Management (HRM) inklusif dalam mendukung integrasi penyandang disabilitas (PwD) di tempat kerja. Metode yang digunakan adalah Systematic Literature Review (SLR) dengan mengikuti protokol PRISMA. Sebanyak 111 artikel empiris dan konseptual bereputasi yang dipublikasikan antara tahun 2014–2024 dikumpulkan dari basis data Scopus dan Web of Science. Kualitas studi dianalisis menggunakan alat penilaian kritis dari Joanna Briggs Institute (JBI), sedangkan data disintesis melalui analisis tematik. Hasil kajian menunjukkan bahwa praktik HRM yang paling banyak diteliti adalah penyediaan akomodasi yang layak serta proses rekrutmen dan seleksi yang inklusif. Tantangan utama yang masih dominan adalah hambatan sikap, seperti stigma, stereotip, dan rendahnya kesadaran manajerial, yang sering kali lebih signifikan dibandingkan hambatan fisik maupun biaya. Isu krusial yang teridentifikasi adalah fenomena career plateau, yaitu kondisi ketika PwD berhasil direkrut tetapi mengalami stagnasi dalam pengembangan karier. Meskipun demikian, penerapan HRM inklusif terbukti memberikan dampak positif, baik bagi individu seperti peningkatan kepuasan dan komitmen kerja maupun bagi organisasi, termasuk retensi karyawan dan penguatan citra pemberi kerja. Studi ini menyimpulkan bahwa optimalisasi inklusi PwD memerlukan pergeseran strategis dari HRM yang bersifat reaktif dan berbasis kepatuhan menuju pendekatan yang proaktif dan holistik sepanjang siklus kerja karyawan.
Downloads
References
Abbas, S., Sayed, M. H. S., & Haji-Othman, Y. (2021). Critical Review of Recruitment and Selection Methods: Understanding the Current Practices. Annals of Contemporary Developments in Management & HR, 3, 46–52. https://doi.org/10.33166/ACDMHR.2021.03.005
Aguilar, C. (2017). Social protection and persons with disabilities. International Social Security Review, 70, 45–65. https://doi.org/10.1111/issr.12152
António Guterres. (2018). Disability and Development Report Realizing the Sustainable Development Goals by, for and with persons with disabilities. United Nations Publications.
Badan Strategi Kebijakan. (2024, August 24). Pengumpulan Data Riset Rekruitmen ASN Penyandang Disabilitas. Bsk.Kemenkum.Go.Id. https://bsk.kemenkum.go.id/pengumpulan-data-riset-rekruitmen-asn-penyandang-disabilitas/
Berkel, R., & Breit, E. (2025). Organizational Practices and Their Outcomes for Employees with Disabilities: A Review and Synthesis of Quantitative Studies. Journal of Occupational Rehabilitation, 1–14. https://doi.org/10.1007/s10926-025-10283-6
Bonaccio, S., Connelly, C. E., Gellatly, I. R., Jetha, A., & Martin Ginis, K. A. (2020a). The Participation of People with Disabilities in the Workplace Across the Employment Cycle: Employer Concerns and Research Evidence. Journal of Business and Psychology, 35(2), 135–158. https://doi.org/10.1007/s10869-018-9602-5
Bonaccio, S., Connelly, C. E., Gellatly, I. R., Jetha, A., & Martin Ginis, K. A. (2020b). The participation of people with disabilities in the workplace across the employment cycle: Employer concerns and research evidence. Journal of Business and Psychology, 35(2), 135–158.
Book of Abstracts 14th Autism-Europe International Congress Quality of Life-Research, Policy & Practice. (n.d.).
Coetzee, M., Ximba, T., & Potgieter, I. L. (2017a). Exploring career advancement challenges people with disabilities are facing in the South African work context. SA Journal of Human Resource Management, 15(1), 1–11.
Coetzee, M., Ximba, T., & Potgieter, I. L. (2017b). Exploring career advancement challenges people with disabilities are facing in the South African work context. SA Journal of Human Resource Management, 15(1), 1–11.
Department of Economic and Social Affairs. (2019). Disability and development report : realizing the sustainable development goals by, for and with persons with disabilities. United Nations.
Elizabeth Kof. (2018). NSW strategic framework and workforce plan for mental health 2018-2022 : a framework and workforce plan for NSW Health Services. NSW Ministry of Health.
Ferrazza A. (2025). Equality, Diversity and Inclusion (EDI) and the Influence on Employee Motivation: A Field Study in the European Hospitality Industry.
Garg, S., & Sehgal, A. (2024). Inclusive Workforce Development: Assessing Human Resource Management Practices for Persons with Disabilities (2000-2024). Library of Progress-Library Science, Information Technology & Computer, 44(3).
Greve, B. (2019). Routledge international handbook of poverty. Routledge Abingdon, UK.
Hayes, A. M., & Bulat, J. (2017). Disabilities inclusive education systems and policies guide for low-and middle-income countries.
ILO. (2021). International labour organization—ILO. In The Europa directory of international organizations 2021 (pp. 333–338). Routledge.
Jackson, M. A. (2018). Models of disability and human rights: Informing the improvement of built environment accessibility for people with disability at neighborhood scale? Laws, 7(1), 10.
Jansen, J., van Ooijen, R., Koning, P. W. C., Boot, C. R. L., & Brouwer, S. (2021). The Role of the Employer in Supporting Work Participation of Workers with Disabilities: A Systematic Literature Review Using an Interdisciplinary Approach. Journal of Occupational Rehabilitation, 31(4), 916–949. https://doi.org/10.1007/s10926-021-09978-3
Julitia, F., & Rumawi, R. (2024). Hak Memperoleh Pekerjaan Penyandang Disabilitas Dalam Proses Penerimaan Pegawai di Pemerintah Daerah. Kertha Patrika, 46, 192–207. https://doi.org/10.24843/KP.2023.v46.i02.p06
Kulkarni, M. (2016). Organizational career development initiatives for employees with a disability. The International Journal of Human Resource Management, 27(14), 1662–1679. https://doi.org/10.1080/09585192.2015.1137611
Laura S. van Os. (2024). Enabling (dis)ability at work [Utrecht University]. https://doi.org/10.33540/2576
Lavigna, R., & Hays, S. (2004). Recruitment and Selection of Public Workers: An International Compendium of Modern Trends and Practices. Public Personnel Management, 33, 237–253. https://doi.org/10.1177/009102600403300301
Lindsay, S., Cagliostro, E., & Carafa, G. (2018). A systematic review of workplace disclosure and accommodation requests among youth and young adults with disabilities. Disability and Rehabilitation, 40(25), 2971–2986. https://doi.org/10.1080/09638288.2017.1363824
Lundqvist, D., Wallo, A., Coetzer, A., & Kock, H. (2022). Leadership and Learning at Work: A Systematic Literature Review of Learning-oriented Leadership. Journal of Leadership & Organizational Studies, 30, 154805182211339. https://doi.org/10.1177/15480518221133970
Mario Nava, Jeroen Jutte, Barbara Kauffmann, & Elva Bova. (2025). Employment and Social Developments in Europe 2025. European Union. https://doi.org/10.2767/6724929
Mustika, E., Hadi, E., Anharudin, A., Rofi’i, A., & Dewi, S. (2022). Stigma Pekerja terhadap Penyandang Disabilitas di Tempat Kerja. Perilaku Dan Promosi Kesehatan: Indonesian Journal of Health Promotion and Behavior, 4, 30. https://doi.org/10.47034/ppk.v4i2.6318
Okeahialam, N., Salami, O., Siddiqui, F., Thangaratinam, S., Khalil, A., & Thakar, R. (2025). Effects of strategies to tackle racism experienced by healthcare professionals: a systematic review. BMJ Open, 15(1), e091811.
Queja, D. M. V, Sendin, T. M. J., Tottoc, A. A. P., Villanueva, C. M. O., & Mania, J. R. (2024). Assessing the perceived benefits of training and development on employee performance in municipal financial management offices: A case study of Solano’s local government unit. International Journal of Research and Innovation in Social Science, 8(5), 2314–2340.
Raymond, A., Hollenbeck, J. R., & Gerhart, B. (2003). Human resource management: gaining a Competitive Advantage. Irwin/McGraw-Hill.
Roberson, Q. M. (2019). Diversity in the Workplace: A Review, Synthesis, and Future Research Agenda. Annual Review of Organizational Psychology and Organizational Behavior, 6(1), 69–88. https://doi.org/10.1146/annurev-orgpsych-012218-015243
Rosalina, R., & Setiyowati, N. (2024). Stigma Penyandang Disabilitas dalam Bekerja di Indonesia: Literature Review. JURNAL KOLABORATIF SAINS, 7(3), 1076–1086. https://doi.org/10.56338/jks.v7i3.4669
Saha, N., Sáha, T., Gregar, A., & Sáha, P. (2024). Enhancing the employability of young researchers in higher education and research institutions through intersectional praxis: a scrutiny of publication indices.
Santuzzi, A. M., & Waltz, P. R. (2016). Disability in the Workplace. Journal of Management, 42(5), 1111–1135. https://doi.org/10.1177/0149206315626269
Shore, L. M., Cleveland, J. N., & Sanchez, D. (2018). Inclusive workplaces: A review and model. Human Resource Management Review, 28(2), 176–189. https://doi.org/10.1016/j.hrmr.2017.07.003
Siska, D. (2020). Evaluasi Penerimaan CPNS bagi Penyandang Disabilitas di Pemerintah Provinsi Kalimantan Selatan. Jurnal Kebijakan Pembangunan.
Steiber, N., Siegert, C., & Vogtenhuber, S. (2022). The impact of the COVID-19 pandemic on the employment situation and financial well-being of families with children in Austria: Evidence from the first ten months of the crisis. Journal of Family Research, 34(1), 193–220. https://doi.org/10.20377/jfr-721
Stone, D. L., & Colella, A. (1996). A Model of Factors Affecting the Treatment of Disabled Individuals in Organizations. Academy of Management Review, 21(2), 352–401. https://doi.org/10.5465/amr.1996.9605060216
Storey, J., & Wright, P. (2023). Strategic Human Resource Management: A Research Overview. https://doi.org/10.4324/9781003364276
Tiasakul, S., Abdulzaher, R., & Bazan, C. (2024). Accessibility of entrepreneurship training programs for individuals with disabilities: A literature review. Administrative Sciences, 14(8), 187.
Tuan, L., Rowley, C., Dinh, K., Qian, D., Masli, E., & Le, H. (2020). Fostering Well-Being Among Public Employees With Disabilities: The Roles of Disability-Inclusive Human Resource Practices, Job Resources, and Public Service Motivation. Review of Public Personnel Administration, 41, 0734371X1989775. https://doi.org/10.1177/0734371X19897753
Usman Mohideen K S, D. (2024). Diversity And Inclusion In The Workplace: Best Practices For HR Professionals. Educational Administration: Theory and Practice, 2146–2153. https://doi.org/10.53555/kuey.v30i6.5672
van Berkel, R., & Breit, E. (2025). Organizational practices for the inclusion of people with disabilities. A scoping review. Journal of Occupational Rehabilitation, 35(3), 469–478.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Tomi Agus Triono

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.



