Sistem Pendukung Keputusan untuk Menentukan Penerima Bantuan Corporate Social Responsibility (CSR) di CV Jogja Horti Lestari Menggunakan Metode Analytical Hierarchy Process (AHP)

Authors

  • Muhammad Hanif Anshari Universitas Teknologi Yogyakarta
  • Sri Handayani Universitas Teknologi Yogyakarta

DOI:

https://doi.org/10.53697/jim.v5i4.3955

Keywords:

Sistem Pendukung Keputusan, Corporate Social Responsibility (CSR), Analytical Hierarchy Process (AHP)

Abstract

Penentuan prioritas program Corporate Social Responsibility (CSR) merupakan tantangan strategis bagi perusahaan hortikultura dalam menyelaraskan keterbatasan sumber daya dengan kebutuhan masyarakat yang beragam. Penelitian ini bertujuan untuk menerapkan Sistem Pendukung Keputusan (SPK) berbasis metode Analytical Hierarchy Process (AHP) dalam menentukan prioritas program CSR di CV Jogja Horti Lestari. Metode penelitian yang digunakan adalah deskriptif kuantitatif dengan pendekatan Decision Support System, di mana data diperoleh melalui wawancara terstruktur dengan pihak manajemen perusahaan. Kriteria penilaian mencakup dampak sosial (people), dampak lingkungan (planet), dampak ekonomi (profit), dan kontribusi terhadap branding perusahaan. Hasil penelitian menunjukkan bahwa kriteria kontribusi terhadap branding memiliki bobot kepentingan tertinggi sebesar 0,5281. Berdasarkan sintesis akhir AHP, alternatif pemberdayaan petani dan UMKM menempati peringkat pertama dengan nilai prioritas 0,4739, diikuti oleh edukasi pertanian berkelanjutan (0,3113), penghijauan lingkungan (0,1491), dan bantuan sosial serta donasi hasil panen (0,0657). Nilai Consistency Ratio (CR) sebesar 0,0465 menunjukkan bahwa hasil pengambilan keputusan bersifat konsisten dan valid. Implementasi SPK ini memberikan landasan objektif bagi perusahaan untuk mengalokasikan bantuan secara strategis, sehingga program CSR tidak hanya berdampak sosial namun juga memperkuat citra merek secara berkelanjutan.

References

Al Shobaki, M. J., & Naser, S. S. A. (2016). Decision support systems and its role in developing the universities strategic management: Islamic university in Gaza as a case study. International Journal of Advanced Research and Development, 1(10), 33-47.

Alasiri, M. M., & Salameh, A. A. (2020). The Impact of Business Intelligence (BI) and Decision Support System (DSS): Exploratory Study. International Journal of Management, 11(5), 1001-1016. https://doi.org/10.34218/IJM.11.5.2020.092

Andika, R., & Maulita, Y. (2025). A Decision Support System for Determining Corporate Social Responsibility (CSR) Fund Recipients Using The Dead Method (Case study: PT. Ukindo Blankahan Estate). Journal of Engineering, Technology and Computing, 4(2), 58-70. https://doi.org/10.63893/jetcom.v4i2.312

Astuti, M. (2023). Peran Corporate Social Responsibility (CSR) dalam Pembangunan Kesejahteraan Desa (Studi Desa Bakungan Kecamatan Loa Janan Kabupaten Kutai Kartanegara Perspektif Maslahah Mursalah). Qalamuna: Jurnal Hukum Islam dan Perundang-undangan, 7(1). https://doi.org/10.21093/qj.v7i2.7143

Batubara, M. H., & Aisyah, S. (2022). Supply Chain Management Strategy for MSMEs in Reducing Unemployment in Medan City. Journal of Indonesian Management (JIM), 2(3), 775-784. https://doi.org/10.53697/jim.v2i3.775

Brin, P., & Nehme, M. (2021). Sustainable Development in Emerging Economy: Using the Analytical Hierarchy Process for Corporate Social Responsibility Decision Making. Journal of Information Technology Management, (Special Issue). https://doi.org/10.22059/jitm.2021.80744

Cahya, R. A. (2022). Implementasi CSR (Corporate Social Responsibility) PT. Semen Baturaja (PERSERO) Tbk Sebagai Upaya Dalam Pembinaan Lingkungan Dan Kemitraan. Journal of Indonesian Management, 1(1), 43-56. https://doi.org/10.62668/jim.vli01.270

Elkington, J. (1997). Cannibals with Forks: The Triple Bottom Line of 21st Century Business. Capstone.

Gupta, B. B., Panigrahi, P. K., et al. (2024). Analysis of the Role of Global Information Management in Advanced Decision Support Systems (DSS) for Sustainable Development. Journal of Global Information Management, 31(2), 1-13. https://doi.org/10.4018/JGIM.320185

Hanin, N., & Cahyono, A. (2023). Sistem Pendukung Keputusan Pemilihan Cafe Bagi Mahasiswa Kota Pontianak Dengan Metode SAW. TEKNOSI: Jurnal Nasional Teknologi dan Sistem Informasi, 9(2), 95-102. https://doi.org/10.25077/TEKNOSI.v9i2.2023.95-102

Intan, B., Irvai, M., & Efranda, N. (2023). Aplikasi Pendukung Keputusan Penerima Beasiswa CSR Menggunakan Metode Weight Product (WP). Jurnal Ilmiah Betrik Besemah Teknologi Informasi dan Komputer, 14(01), 156-165. https://doi.org/10.36050/cqe48e24

Marsiani, E. S. (2023). Decision Support System (SPK) to Determine The Increase in Customer Service Representative (CSR) Employee Class Using AHP and TOPSIS Methods at PT. Telkom. JISICOM (Journal of Information System, Informatics and Computing), 7(1), 127-138. https://doi.org/10.52362/jisicom.v7i1.1100

Marsiani, E. S., Natsir, F., Sihombing, R. A., & Izzatillah, M. (2025). Support Vector Machine Based Machine Learning for Sentiment Analysis of User Reviews of the Bibit Application on Google Play Store. JICO: International Journal of Informatics and Computing, 1(2). https://iaico.org/index.php/JICO/article/view/2227/15

Nugroho, A. W., Agung, A., & Satia, G. (2025). Business Intelligence Systems and Their Impact on Organizational Decision-Making and Performance Outcomes. Owner: Riset & Jurnal Akuntansi, 9(2), 1269-1284. https://doi.org/10.33395/owner.v9i2.2646

Octaviani, F., Raharjo, S. T., & Resnawaty, R. (2022). Strategi Komunikasi dalam Corporate Social Responsibility Perusahaan Sebagai Upaya Pemberdayaan Masyarakat. Jurnal Ilmu Kesejahteraan Sosial "Humanitas" Fisip Unpas, 4(1), 21-33. https://doi.org/10.23969/humanitas.v4ii.4882

Paramita, A., Mustika, F. A., & Farkhatin, N. (2017). Aplikasi Sistem Pendukung Keputusan Guru Terbaik Berdasarkan Kinerja dengan Metode Analytical Hierarchy Process (AHP). TEKNOSI: Jurnal Nasional Teknologi dan Sistem Informasi, 3(1), 9-18.

Rouhani, S., Ashrafi, A., Ravasan, A. Z., & Afshari, S. (2016). The Impact Model of Business Intelligence on Decision Support and Organizational Benefits. Journal of Enterprise Information Management, 29(1), 19-50. https://doi.org/10.1108/JEIM-12-2014-0126

Sabolak, Y., & Zebua, F. (2024). Analisis keberlanjutan dan peran CSR dalam pengembangan ekonomi lokal. Jurnal Ilmu Ekonomi dan Bisnis, 1(1), 20-26. https://doi.org/10.70134/jukoni.v1i1.22

Salim, M., Andryana, S., & Rahman, B. (2022). Penentuan Peneriman Bantuan Dana Corporate Social Responsibility Menggunakan Perbandinngan Metode Simple Additive Weighting Dan Fuzzy Logic. Journal of Information Technology and Computer Science, 5(1), 114-122. https://journal.ipm2kpe.or.id/index.php/INTECOM/article/view/3599/2243

Surya, G., Yota, K., & Aryanto, E. (2019). SPK Penentuan Lokasi ATM Menggunakan Metode AHP dan SAW. TEKNOSI: Jurnal Nasional Teknologi dan Sistem Informasi, 5(1), 49-56. https://doi.org/10.25077/TEKNOSI.v5i1.2019.49-56

Suryamen, H., & Putra, R. M. (2022). Sistem Pendukung Keputusan Open Recruitment UKM Di Universitas Andalas. TEKNOSI: Jurnal Nasional Teknologi dan Sistem Informasi, 8(3), 98-106. https://doi.org/10.25077/TEKNOSI.v8i3.2022.098-106

Uyun, L., Noviyanti, S. E., & Primasari, D. (2024). Peran CSR terhadap Keberlangsungan Perusahaan. Jurnal Ekonomi Manajemen dan Sosial, 7(2), 40-52. https://doi.org/10.56071/jemes.v7i2.925

Wahyudi, R. T. (2025). Decision Support System for Recipients of Corporate Social Responsibility (CSR) Fund Assistance Using the Simple Additive Weighting Method (Case Study: PT Dexa Medica). Jurnal Ilmu Komputer dan Sistem Informasi (JIKSI), 5(2), 207-215 https://doi.org/10.61346/jiksi.v5i2.207

Yunita, N., Prayudha, J., et al. (2020). Sistem Pendukung Keputusan Menentukan Penerima Bantuan Corporative Social Responsibility (CSR) di PT Perkebunan Nusantara III (Persero) Dengan Menggunakan Metode Additive Ratio Assesment (ARAS). Jurnal Sains dan Komputer.

Zhao, Y. (2022). Decision Support System for Economic Management of Large. Wireless Communications and Mobile Computing, 2022. https://doi.org/10.1155/2022/9453580

Zhou, J., San, O. T., & Liu, Y. (2023). Design and Implementation of Enterprise Financial Decision Support System Based on Business Intelligence. International Journal of Professional Business Review, 8(4), 1-14. https://doi.org/10.26668/businessreview/2023.v8i4.873

Zong, K., Yuan, Y., et al. (2021). Or-Based Intelligent Decision Support System for E-Commerce. Journal of Theoretical and Applied Electronic Commerce Research, 16, 1150-1164. https://doi.org/10.3390/jtaer16040065

Downloads

Published

2026-02-26

How to Cite

Anshari, M. H., & Handayani, S. (2026). Sistem Pendukung Keputusan untuk Menentukan Penerima Bantuan Corporate Social Responsibility (CSR) di CV Jogja Horti Lestari Menggunakan Metode Analytical Hierarchy Process (AHP). Journal of Indonesian Management, 5(4), 14. https://doi.org/10.53697/jim.v5i4.3955

Issue

Section

Articles

Similar Articles

1 2 3 4 5 6 7 8 9 10 > >> 

You may also start an advanced similarity search for this article.