The Effect of Content Marketing and Electronic Word of Mouth (e-wom) on Purchasing Decisions of the Tasikmalaya Regency Transportation Office (Survey of University of Perjuangan Tasikmalaya Students Class of 2019 Erigo Cunsomers in The Tiktokshop Applica

Authors

  • Alvisyah Zanatunnisa Universitas Perjuangan, Tasikmalaya
  • Ari Arisman Universitas Perjuangan, Tasikmalaya
  • Barin Barlian Universitas Perjuangan, Tasikmalaya

DOI:

https://doi.org/10.53697/jim.v3i3.1409

Keywords:

Content Marketing, Electronic Word of Mouth, Purchasing Decisions

Abstract

This study aims to determine the effect of content marketing and electronic word of mouth simultaneously on purchasing decisions for Erigo stores in the Tiktok shop application. The effect of content marketing and E-wom partially on purchasing decisions at Erigo stores in the Tiktok shop application. The method used in this research is descriptive causal with a quantitative approach. With a research sample of 100 people as respondents to students from the Universitas Perjuangan, Tasikmalaya student class of 2019, based on 989 known population data, the analytical tool used in this study is multiple linear regression using the SPSS support application version 25. Simultaneously content marketing and E-wom have a significant effect on purchasing decisions. The test results show that partially the content marketing variable has a positive but not significant effect on purchasing decisions, but for the E-wom variable it has a partial positive and significant effect on purchasing decisions.

References

Abdurrahim dan Sangen, Marijati. 2019. Pengaruh Content Marketing, Sales Promotion, Personal Selling, dan Advertising Terhadap Minat Beli Konsumen Pada Hotel Biuti di Banjarmasin. Jurnal sains manajemen dan kewirausahaan 3 (1).42-47. http://ppjp.ulm. ac. id/journal/index. php/jsmk.

Abdallah Q. Bataineh (2015). The Impact of Perceived e-WOM on Purchase Intention: The. Mediating Role of Corporate Image. International Journal of Marketing

Assauri, S. (2014). Manajemen Pemasaran, Jakarta: Rajawali Pers.

Ayunita , Susana Magdalena Welly Muskita. 2021 “Pengaruh Promosi Melalui Media Sosial Dan Electronic Word Of Mouth (E-Wom ) Terhadap Keputusan Pembelian ( Studi Kasus Pada Onlineshopthyy Thyy) Di Kota Sorong”Jurnal Badati Ilmu Sosial & Humaniora Vol 4 No 1 P-Issn : 1907 – 5340 E-Issn : 2722 - 3248 Hal. : 42 – 53. http://ejurnal. ukim. ac. id/index. php/badati/article/view/561

Boy Sandi.2017 “Pengaruh E‐Wom dan costumer experience terhadap keputusan pembelian produk pakaian disitus jual beli online tokopedia” Jurnal Management and Business Review, 1(2)2017, 106‐115.https://ejournal. unikama. ac. id/index. php/mbr/article/view/4766/2754

Chu, S. C. ,& Kim, J. (2018). The current state of knowledge on electronic word- of-mouth in advertising research. International Journal of Advertising, 37(1), 1-13.

Diansya1, Ayu Indah Nurmalasari. 2017. Pengaruh Pemasaran Internet Dan Electronic Word Of Mouth Terhadap Keputusan Pembelian Dengan Kesadaran Merek Sebagai Variabel Intervening Pada Mahasiswa Universitas 17 Agustus 1945 Jakarta Journal Of Business Studies. Issn: 2443-3837vol. 2 No. 1.http://journal. uta45jakarta. ac. id/index. php/jbsuta/article/view/788

Fadhilah, F, and GG Saputra. 2021. “Analisis Content Marketing, E-wom Dan Keputusan Pembelian Generasi Z Pada Media Sosial Tiktok. ” https://repository.penerbitwidina.com/tr/publications/349476/analisis- content-marketing-e-wom-dan-keputusan-pembelian-generasi-z-pada- media-s diakses 08 November 2022

Ghozali, Imam. 2018. Aplikasi Analisis Multivariate dengan Program IBM SPSS 25. Badan Penerbit Universitas Diponegoro: Semarang

Giam, Howard S. , and Yenli Megawati. 2019. “Dampak Electronic Word Of Mouth Sosial Media Terhadap Keputusan Memilih Nusa Penida Sebagai Tujuan Wisata Dengan Dimediasi E-Trust.” Jurnal Hospitality dan Pariwisata. https://core.ac.uk/download/pdf/268049247.pdf diakses 08 November 2022

Hariono, Lavenia. (2018), "Apakah E-WOM (Electronic Word of Mouth) Bisa Mengalahkan. WOM (Word of Mouth) dalam Mempengaruhi Penjualan". Jurnal Trunojoyo.

Ilona Vicenovie Oisina Situmeang Pengaruh Daya Tarik Content Marketingdancontentriviewterhadap Keputusan Pembelian(Survey Pada Followers Akun@msglowbeautyMedialog: Jurnal Ilmu Komunikasi Volume IV, No. II, Agustus2021P-ISSN: 2303-2006 | E-ISSN: 2684-9054 http://www.jurnalumbuton.ac.id/index.php/Medialog/article/view/1846/11 29

Intan Nirmala Sari. 2023. Sejarah TikTok dari Aplikasi Negeri Panda hingga Mendunia. Diakses pada: https://katadata.co.id/intannirmala/ekonopedia/6404f5c3ce775/sejarah- tiktok-dari-aplikasi-negeri-panda-hingga-mendunia . Diakses 21 Februari 2023

Ivana, V, A Sari, and S Thio. 2014. “Electronic Word of Mouth (E-wom ) Dan Pengaruhnya Terhadap Keputusan Pembelian Di Restoran Dan Kafe Di Surabaya.” http://publication.petra.ac.id/index.php/manajemenperhotelan/article/view/ 2193. diakses 08 November 2022

Kotler, Philip and Armstrong, G. (2016). Principles of Marketing. Sixteenth, Pearson Education, Inc.

Mahendra, Fauzan Zaki (2020) Pengaruh Content Marketing Terhadap Purchase Intention Pada Fan Apparel Dengan Customer Engagement Sebagai Variable Mediasi (Studi Pada Akun Instagram @Authenticsid). Sarjana thesis, Universitas Brawijaya. http://repository. ub. ac. id/id/eprint/188507/

M. Anang Firmansyah (2018) Perilaku Konsumen (Sikap dan Pemasaran). Yogyakarta: CV BUDI UTAMA

Maria Kumalasanti. 2022 “Pengaruh Konten Pemasaran Tokopedia Terhadap Keputusan Pembelian Pelanggan Di Yogyakarta”Jurnal Competency Of Business E-ISSN: 2777-1156, Vol 6. No1https://jurnal. ucy. ac. id/index. php/JCoB/article/view/1306/1169

Meithiana Indrasari. (2019). Pemasaran Dan Kepuasan Pelanggan. Surabaya: Unitomo Press

Pertiwi, D., & Gusfa, H. 2018. Pengaruh Content Marketing Terhadap Pembentukan Brand Awareness Pada Kalbis Institute. Jurnal Media Kom. Vol. 8, No. 2. Hal 45-57. Desember 2018. https://garuda.kemdikbud.go.id/documents/detail/918474/, di akses pada 23 Desember 2022.

Priyatno, Duwi. 2016. Belajar Alat Analisis Data Dan Cara Pengolahnnya Dengan SPSS Praktis dan Mudah Dipahami untuk Tinkat Pemula dan Menengah. Yogyakarta: Gava Media

Roza, Adek Media. 2019. “Jurnalisme Data, Jurnalisme Kolanorasi. ” Jurnal Dewan Pers 20(November): 30–35.

SA Rachmah, PN Madiawati. 2022. “Pengaruh Storytelling Marketing Dan Electronic Word of Mouth Terhadap Keputusan Pembelian Cafe Kisah Manis Jalan Sunda Di Kota Bandung Melalui Content Marketing. ” http://www. jurnal. plb. ac. id/index. php/atrabis/article/view/918. diakses 08 November 2022

Sazkia Alifia Rahmah, Putu Nina Madiawati. 2022 “Pengaruh Storytelling Marketing dan Electronic Word of Mouth terhadap Keputusan Pembelian Café Kisah Manis Jalan Sunda di Kota Bandung melalui Content Marketing Creator TikTok”ATRABIS: Jurnal Administrasi Bisnis. Vol. 8, No. 1. file:///C:/Users/User/Downloads/918-Article%20Text-1650-1-10- 20220629.pdf

Sugiyono. (2017). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta, CV

Sugiyono. (2018). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alphabet

Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alphabet

Teti Purwanti. 2022. Siapa Pemilik Erigo, Brand Lokal yang Go Internasional. Diakses pada: https://www.cnbcindonesia.com/market/20220908093142- 17-370292/siapa-pemilik-erigo-brand-lokal-yang-go-internasional. Diakses 20 Februari 2023

Yolla Mulia Ilhawa May Sudarita. 2020 “Pengaruh E-Wom Terhadap Keputusan Pembelian Produk Kosmetik (Survey followers aktif akun @Jelitacosmetic_) Commercium, ” Volume 03 Nomor 01 Tahun 2020, 36-40 https://jurnalmahasiswa.unesa.ac.id/index. php/26/article/view/34877

Downloads

Published

2023-09-13

How to Cite

Zanatunnisa, A., Arisman , A. . ., & Barlian , B. . . (2023). The Effect of Content Marketing and Electronic Word of Mouth (e-wom) on Purchasing Decisions of the Tasikmalaya Regency Transportation Office (Survey of University of Perjuangan Tasikmalaya Students Class of 2019 Erigo Cunsomers in The Tiktokshop Applica. Journal of Indonesian Management, 3(3), 539–546. https://doi.org/10.53697/jim.v3i3.1409

Issue

Section

Articles

Most read articles by the same author(s)

1 2 3 > >>